SHIPPING & RETURNS

Shipping Policy

  • Delivery times shown are based on normal business volume.

  • The shipping and handling cost for your order is based on the total weight of the order.

  • Orders are only shipped on business days: Monday-Friday, excluding stat holidays.

  • For faster delivery, upgrade your shipping method, but note: not all delivery methods are available to all areas.

  • Due to a higher volume of online orders, expect delayed delivery times.
    Make sure to check your tracking information for the most up to date status of your order.

  • Learn more about how we’re responding to Covid-19.

Order Cancellation and Adjustments

 

Out of Stock Items

If an item in your order is out of stock, our customer care team will be in touch to discuss a solution.
We’re unable to back order items that are out of stock.

Order Cancellation and Adjustments

We normally don’t accept order cancellations or changes once an order has been processed.
If you have a question about your order, please contact us.


Return & Exchange Policy

We always want you to be happy with your purchase, but if you're unsatisfied, it's easy to return or exchange it.
If you purchased your item(s) online or by phone, please contact our Customer Care team to obtain
a return authorization and further instructions.

 

Returned items need to be 75% intact and returned with their original packaging and include a copy of the packing slip.
You can return items up to 90 days after the date we shipped your order. Shipping charges are not usually refundable.

Remember, we cannot accept returns without prior authorization.

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