Geoje badabomb - RomanticNight
You have a legal right to cancel a contract which starts from the date we confirm your order has been despatched, which is when the contract between us is formed. If the products have already been delivered to you, you have a period of fourteen days in which you may cancel, starting from the day after the day you receive the products. Days mean calendar days, including weekends and public holidays.
Where you have cancelled a contract and the products have already been delivered to you, you should return them to us as soon as possible and in any event no later than 14 days after the day you inform us of your right to cancel.
Where the products have already been delivered to you, we will process the refund due to you as soon as possible and, in any case, within 14 calendar days after the day on which we receive the returned products, or (if earlier) within 14 calendar days after the day you provide us with evidence that the products were returned to us.
If you are cancelling your order because you've changed your mind, please note that you will have to pay the costs for returning the goods if the goods have already been despatched.
If you need to return a product to us, contact our friendly Customer Care team, who will be happy to advise you how best to proceed.
Please don't send anything before contacting us, as not every item can be sent through standard post.
- Delivery times shown are based on normal business volume.
- The shipping and handling cost for your order is based on the total weight of the order.
- Orders are only shipped on business days: Monday-Friday, excluding stat holidays.
- For faster delivery, upgrade your shipping method, but note: not all delivery methods are available to all areas.
- Due to a higher volume of online orders, expect delayed delivery times. Make sure to check your tracking information for the most up to date status of your order.
- Learn more about how we’re responding to Covid-19.